I have sent you our entire album back catalogue - I hope you enjoy
Thanks for all your help, support and patience, you have been ace and I'll be in touch soon about converting the spare full flight case I have to fit my 5 string bass. Take care. .
Cases arrived safe and sound and ahead of schedule yesterday. Just thought I'd drop you a line to let you know how pleased I am with them.
They look amazing! Not only will they protect what's going in them, they'll last a lifetime too. Really solid construction and far better than I hoped for considering the bargain price for such custom cases. I'll certainly be in touch again for more cases in the future. Great job.
Keep up the good work and thanks again.
From the desk of Professor McGinty
The case arrived this morning and fits perfectly. And it's just in time for a busy week too :-)
The case arrived yesterday and is excellent thank you very much!
Please don't forget to give me a bell at some point so I can pay for it!
Whilst it's a while since you made the 40" plasma flight case for us, I saw it for the first time last week and wanted to let you know we're very impressed with the quality of finish. Nice job.
I'll be in touch next time we need one.
The new yellow case has now arrived and I am very pleased with it.
Many thanks for the excellent customer service. I shall not hesitate to recommend you to my colleagues.
Case arrived today, safely. Marvellous job which gives one complete confidence.
Subject: Mastodon drum cases
The new cases look great Sam. You'll definitely be getting some more business from us.
Got its first use this weekend and fits perfectly. Good Job!
Just to let you know, I got the backpack yesterday afternoon! Thanks a million this was exactly what i was after and it works a treat, just how i imagined it would work. You do excellent work, and i am happy as a pig in dirt.
All the very best
Just wanted to thank you for getting the flight case to us so promptly. Kit's flying in to it as we speak!
IS F*#%ING PERFECT!
Cant thank you enough Sam, done me a big favour I owe you one bud!
I just wanted to drop you a quick line to say that the bag arrived today at my place of work, Its a perfect fit.
Many thanks for such a great job on all the bags 3D cases have supplied.
All the best
Thank you very much they are fab, arrived safe and sound
You guys did a great job at a very small price and appreciated.
Cases are fantastic!
Never seen such good quality.
The case arrived today and your right I'm not disappointed. Its just what I've been looking for and the G&L fits great.
A very happy bunny, thanks
Many thanks again Steve for such fab service and flexibility, the cases are just the right size.
Best wishes, Claudia
Interesting words Sam - duly noted for future ideas work. Really appreciated your service so let's see where we can take it all in the future.
Just had to drop you a line to say Thank You!
The padded bag is exactly what I was hoping for and fits like a glove - simply superb!
Thank you for the quality of workmanship and attention to detail.
It was a pleasure doing business with you.
Case received today Friday AM, I am delighted many thanks for all of your help.
Best wishes John
Mission accomplished - The cases arrived in Schruns.
As mentioned before - just give me a list of relevant vendor-rating sites, so I can highlight the exceptional service you provide.
Everything worked out well and as you said, plenty of room left over for cables and stuff. The quality of foam and the case is exactly what I wanted. More than happy with the end results.
The case came on Friday as promised, its a great case at a great price. There are a few guys at the shooting club that are interested, I will point them in your direction.
I live and work in Mali (south Sahara).
I've looked at cases for my gear after recent trips from the desert to the arctic circle and I called you guys
I'm really pleased with the results.
Everything worked out well and as you said, plenty of room left over for cables and stuff. The quality of foam and the case is exactly what I wanted.
More than happy with the end results.
The cases were for MUSE world tour, Groove Armadas world tour and Chris Cunningham UK Tour.
Have a good weekend , and thanks again for the great service.
Just a quick note to thank you for supplying me with my flight case in time for my tour and for gently persuading me to buy from your company instead of Castle Cases.
I am extremely happy with the flight case and secure I made the right choice. I would happily recommend your company.
Dear Peli Team,
I ordered and received from you 2 x Orange 1450 cases last week, and thank you for your very fast and efficient service!
Case just arrived. I am extremely pleased with the results! I couldn't have wished for a better case, the lighting desk fits perfectly and the cut-outs underneath are great! It really IS a work of beauty SMILE
Thanks for great service, I will have no trouble ordering more cases from you guys in the coming year.
3D Flight Cases - Delivery Policy
3D Flight Cases Delivery Policy
- more of our not so small print.
DELIVERY OF GOODS
If you sign without checking for damage we cannot claim against the carrier if you later find the goods are damaged in anyway. Protect yourself as follows:
Do not sign for goods before checking packaging for damage.
If there is any sign of damage to packaging, either, do not accept, or accept but sign for damaged.
If external looks fine, but may be damaged inside, sign for 'damaged'
If you are unsure, sign for 'damaged'.
If the driver refuses to wait while you check goods, write 'driver refused to wait' on POD (proof of delivery)
If you sign without checking you are agreeing that the goods are in good condition and it will be difficult to make a claim.
This is for your protection. If you sign without checking and the goods are damaged, all claims will be rejected by courier company and 3D Cases Ltd.
IF YOUR PACKAGE IS DAMAGED PLEASE SIGN 'DAMAGED'
and contact 3D Cases with details.
If when we ship your goods no-one is there to accept the delivery, your items will automatically go into holds with the courier company; The courier will attempt delivery 2 times, if after that it is still not delivered the parcel will be returned to us and there will be another delivery charge to resend.
The rest of this page is more 'Red Tape' you require according to the powers that be. Whilst we all accept the need for 'Red Tape' a little less would be welcome.
Remember, no matter how much official Red Tape you pile up it does not help us in any way to deliver you orders on time.
Basically you order a case from us and unless you collect it we will deliver it to you wherever you are on the planet in an agreed time - simple.
Please note the following information is subject to change when the '3D Matter Transfer Beam' delivery system is perfected (along with the Red Tape to go with it).
For the benefit of keeping the Red Tape Brigade happy we must define a couple of points for you:-
1. Define the time frame involved.
The so called 'time frame' is dependent on the product.
If a standard case which we hold in stock is ordered for delivery to mainland UK it is usually despatched the day following your order by 'next day' service. If you live or you want your delivery outside the UK it can usually be delivered 'next day' at a price most people find unacceptable - but possible. Outside the UK we will usually find the best price for the 'time frame' required by whatever means, land, sea or air.
If the item it is not in stock we will inform you before you order and give you a delivery 'time frame'.
Custom Flight Cases.
By their very nature these are not in stock. We do the designs, allocate production time and then get men in strange 'elf & safety clothing to manufacture the said product. We try to complete this within 14 days, although, as the nice people we are, we will always try to meet any delivery request you make - pointless turning up in Brazil with 300 tonne of sound and lighting equipment to find the drum kit is in the UK waiting for it's case.
Whatever type of case you order we will give you an expected delivery date before you order and do every thing in our power to ensure this is met. If delivery is delayed due to any cause beyond our reasonable control we will contact you and you will be given the choice of extending the agreed date or cancelling you order.
2. Define the method and carriers we use.
Obviously we do not ask the same motor cycle carrier to delivery a small case to the next village as we do a piano case to Russia. We use a huge variety of carriers depending on which part of the world and the time frame involved. These are chosen on their ability to deliver and to offer a cost effective price, and we normally offer our customers a few options. All of our customer have the opportunity to arrange collection by their own freight forwarding company or state which company they would like their order shipped by.
Our delivery method includes our own vehicles, third party carriers and freight forwarding companies and may travel by land, sea, air.
So there you go, to sum up - you order it and we deliver it
3D Cases ....30 years of working together with our customers. Thank you to all.